Who is responsible for the Personal Information that we collect?
We are the data controller for the purpose of data protection Law, as defined by the General Data Protection Regulations and the EU-US Privacy Shield Framework in respect of your personal information. This is because we dictate the purpose for which your personal information is used and how we use your personal information.
What Personal Information do we hold about you?
We collect and use Personal Information about you in the course of providing our Website and Services. The information that you provide to us may include the following:
Contact information; by which we mean, your name, shipping address, email address and telephone number.
Account Information; by which we mean your user name and order history.
Marketing preferences, marketing activities and customer feedback; this information we use to improve our marketing communications, we may collect information about interaction with you and responses to our marketing communications.
Other information you provide. For example, if you write a review of our Services or website or provide other information to us in the course of your use of our website or Services.
This information may be provided in the course of communications between you and us; including by phone, email, chat, website or otherwise, when you register for an account, when you order or enquire about Services, when you sign up for our newsletter or other materials and when you report a fault with our website.
How do we use the Personal Information we collect about you?
We use your Personal Information in connection with the provision of our Services to you: To communicate with you and other individuals, to notify you about changes in our Services and website and updates which we believe may be of interest to you. To carry out market research and analysis, to carry out satisfaction surveys and analysis. To comply with any legal or regulatory obligation (including in connection with a court order) and to enforce or apply agreements concerning you, (including between you and us.) For these purposes your personal information may be used by us, our employees, service providers, and may be disclosed to third parties.
Who may we disclose your Personal Information to?
You agree that we may share your personal information with the following:
Our service providers; by whom we mean our business partners, suppliers and sub-contractors who help us to provide our website and Services for example, our payment services provider, marketing and advertising services providers and our shipping and other distributors.
Our professional advisers; by whom we mean our accountants and our legal and other professional advisers who assist us in carrying out our business activities.
Government authorities and third parties involved in litigation and Court action. By whom we mean external agencies and organisations and the relevant authorities for the purposes of complying with applicable legal and regulatory obligations and any requirements arising out of orders for disclosure in litigation matters.
Where will your Personal Information be transferred to?
Your Personal Information will not be transferred from our offices at Unit B Berrington Road, Sydenham Industrial Estate, Leamington Spa CV 31 or 37655 Interchange Drive Farmington Hills Michigan 48335 USA.
How we protect your Personal Information.
All data relating to Personal Information is kept secure on firewalled servers and Microsoft Azure backups. Hardcopies of information is kept securely on our premises.
How long will we keep your Personal Information?
We will only retain your personal information for as long as is necessary for the purposes for which it was collected. Such periods are also based on and in line with the requirements of the applicable data protection laws and legal and regulatory requirements and periods relating to the commencement and prosecution of legal actions, they will then be destroyed immediately at the conclusion of such actions.
If you wish your Personal Information to be erased, please contact the Quality Health and Safety Manager whose email address is QHSManager@drivesystemdesign.com